No-Fluff Soft Skills

A practical, no-nonsense approach to building relationships and more effective communication for anyone who understands that getting more emotionally intelligent as a leader is the smart thing to do. And you can make a difference in just 6 minutes!

Who’s got time for emotional intelligence when there’s work to be done? Well, you, actually, if you want to get the best out of your team. Because business is basically about people, so developing your soft skills will help you get better results, faster.

Anne Taylor sets out a practical, no-nonsense approach to building better relationships and more effective communication for anyone who’s not a natural ‘people person’, but understands that getting more emotionally intelligent as a leader is the smart thing to do. And you can make a difference in just 6 minutes!

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.