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We're currently testing our brand new rewards scheme - please let us know if you have any feedback.
We're currently testing our brand new rewards scheme - please let us know if you have any feedback.

Rarewaves Rewards Scheme Terms of Service

Rarewaves Rewards Scheme Terms of Service

Registered Address:
Elsley Court, 20-22 Great Titchfield Street
London, United Kingdom W1W 8BE
Company number: 05540102
VAT Number: GB 864 154811
To contact us, please email rewards@rarewaves.com

Eligibility
  • By participating in this Rewards scheme and collecting points you agree to the Rarewaves rewards scheme terms of service.
  • You represent that you are at least the age of majority in your state or country of residence, which in most cases is 18 or older.
  • You must be able to provide a name and valid email address for the scheme; this is the only personal information the Rarewaves rewards scheme will hold on you.
Joining or leaving the scheme
  • If you already have a registered account on Rarewaves.com you will be automatically added to the scheme.
  • New users may register by creating an account on Rarewaves.com.
  • If you wish to be removed from the scheme at any time, please contact us via rewards@rarewaves.com.
  • By leaving the scheme, you forfeit any and all points balance already accrued or issued.
How it Works
  • You earn points whenever you purchase on the rarewaves.com website; and you can save up and use those points to redeem money off codes to get money off future purchases.
  • To collect points on eligible purchases you must ensure you are logged into your account at the time of purchase.
  • If you make a purchase without logging in and do not receive your Wave Points, please email us at rewards@rarewaves.com with your order number within 28 days of your purchase and we can retrospectively add your points to your account.
  • Purchases made on guest accounts, prior to registration, or older than 28 days from purchase after registration cannot be awarded after the fact.
  • Points will be awarded for your qualifying purchases at a rate of 3 points for every £1 spent, along with additional points for various additional actions including, but not limited to, following Rarewaves on Twitter or Instagram, and referring other customers to the program.
  • Points are awarded on the value of goods purchased excluding any postage charges.
  • All point calculations are made in the GBP £ equivalent, regardless of the currency used when checking out. 
  • Points earned by you can be exchanged for rewards at the below rates as of 7th January 2022;
    • 500 points for a £5 money off code
    • 950 points for a £10 money off code
    • 1800 points for a £20 money off code
  • Once a code is issued and exchanged for your points you will be given the code in the points app and the code will be emailed to you. To redeem the code you will need to enter it in the discount code box during checkout.
  • There is no minimum spend required when redeeming your money off code, however it cannot be exchanged for cash, partial refund, or used in conjunction with any other discount codes in the same transaction.
  • If you buy items using a money off code that you later obtain a refund for, we reserve the right to provide you with your refund in points equivalent to the amount needed to acquire the original code value.
  • For normal transactions that earn points, if you subsequently return an item for a refund or obtain partial refund, the equivalent Wave Points you earned for that portion of the refund may be deducted from your account.
  • The Rarewaves Rewards Scheme replaces any previous Rarewaves loyalty, rewards, or discount policy.
Scheme rules and duration
  • Rarewaves reserves the right to, with notice to scheme members, (i) alter or remove products included in, or excluded from, the rewards scheme at any time; (ii) amend the rate of points acquisition as appropriate; (iii) add or modify these terms and conditions where necessary; (iv) change or terminate the Rarewaves Rewards Scheme.
  • The rewards scheme is for your personal use only and Rarewaves reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes a legitimate purchase and remove points if necessary.
  • Rarewaves maintains the right to remove users and points accrued from the scheme if we have reason to believe a user is abusing or misusing the scheme and its rewards.
  • If you do not, over twelve consecutive months, purchase on the rarewaves.com website thereby collecting points, nor in that time redeem any points then your existing points will expire.
  • Unless otherwise specified, the money off code you receive will be valid and redeemable once per code for a period of twelve months from the date it is issued.
  • Neither points nor money off codes are transferable between parties.