The First-Time Manager

The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges.

MORE THAN 500,000 COPIES SOLD!

The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager.

Learn to conquer every challenge like a seasoned pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this expert guide has brought newcomers up to speed on the realities of managing people.

The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss's style, and more.

The jump from star employee to new manager is bigger than most people realize -- with opportunities to fail at every step. Stumbling your way through isn't an option.

In The First-Time Manager, you will learn essential skills including:

• Leading meetings.
• Hiring employees.
• Motivating others.
• Actively listening.
• Staying calm under pressure.
• Overcoming resistance.

With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.

Pages: 304

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.