The Inclusion Equation

Leveraging Data & AI For Organizational Diversity and Well-being

You can't manage what you can't measure. Now you can finally measure inclusion, well-being, and employee experience like you measure sales, churn, and profit.

The Inclusion Equation gives you the tools, frameworks, and real-world proof to treat culture as business-critical infrastructure, not a feel-good initiative.

Dr. Serena H. Huang led people analytics at PayPal, GE, and Kraft Heinz, and is one of today's most sought-after speakers on AI and the future of work. In this book, she shows you how to turn insight into action, and how to sell it to the toughest room: the C-suite.

You'll learn how to:

• Design an employee experience that drives retention, innovation, and trust
• Use AI to detect burnout, disengagement, and flight risk before they hit your bottom line
• Build your leadership's data fluency with storytelling that moves decisions
• Link well-being and inclusion to business performance, even in tough budget cycles

Backed by case studies from Microsoft, Meta, and Cisco, and grounded in what Gen Z actually wants from work, The Inclusion Equation is the practical, data-powered guide to leading in the AI era.

Finally, a people strategy book your CFO will respect.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.