Exit, Voice, and Solidarity

Contesting Precarity in the US and European Telecommunications Industries
Downsizing, outsourcing, and intensifying performance management have become common features of corporate restructuring. They have also helped to drive up job insecurity and inequality. Under what conditions do companies take alternative approaches to restructuring that balance market demands for profits with social demands for high quality jobs? In Exit, Voice, and Solidarity, Doellgast compares strategies to reorganize service jobs in the US and European telecommunications industries.Market liberalization and shareholder pressure pushed employers to adopt often draconian cost cutting measures, while labor unions pushed back with creative collective bargaining and organizing campaigns. Their success depended on the intersection of three factors: constraints on employer exit, support for collective worker voice, and strategies of inclusive labor solidarity. Together, these proved to be crucial sources of worker power in fights to keep high quality jobs within core employers, while extending decent pay and conditions across increasingly complex networks of subsidiaries, subcontractors, and temporary agencies. Based on research at incumbent telecom companies in Denmark, Sweden, Austria, Germany, France, Italy, UK, US, Czech Republic, and Poland, this book provides an original framework for analyzing cross-national differences in restructuring strategies and outcomes.

Pages: 304

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.