Diagnosed

An Insider's Guide For Your Healthcare Journey
Insights by two leading healthcare executives about their experiences as patients, and what they learned about how to navigate the healthcare system
Foreword by Tia Newcomer, CEO of CaringBridge

When Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States—Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it is this hard for them, how hard was it for everyone else?
 
Diagnosed is the book Cris and Ed wish they’d had when they embarked on their medical journeys, offering guidance, strategies, and more than a few checklists on how to:

• Process the shock and grief of a diagnosis
• Advocate for yourself (or your loved one)
• Harness the power of shared decision-making
• Access resources and technologies to support your recovery
• Create a personalized plan that reflects your values and goals
• Celebrate your milestones, honor your losses, and embrace your new normal

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.