The Best Friends™ Staff

Learning to Deliver Exceptional Dementia Care
This updated edition of the bestselling book addresses today’s intense pressures in staffing and retention. It shows vividly how the Best Friends™ approach to dementia care improves quality of life not only for persons with memory loss but also for the staff providing care.
This updated edition of the bestselling book addresses today’s intense pressures in staffing and retention. It shows vividly how the Best Friends™ approach to dementia care improves quality of life not only for persons with memory loss but also for the staff providing care. Give the staff the skills and satisfaction to keep them on the job. Includes: Stories from successful dementia programs, chapter-by-chapter toolkits of training techniques and learning exercises, ways to support and retain staff, and actionable ideas to improve the care culture.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.