Cultural Intelligence in Practice

Expert insights for trainers in a multicultural, globalised world

Every organisation, from small community groups to global companies, needs people who can collaborate, influence and lead across cultures. However, negotiating the nuances between different cultures is a skill that needs to be honed, and this is where trainers, coaches and educators come in. If you’re someone who develops others, this book is for you.

Whether you talk about global leadership, intercultural competence or inclusion, one essential capability sits at the heart of it all: cultural intelligence.

Master Cultural Intelligence Facilitator Lucy Butters brings together insights from 11 experts around the world who use cultural intelligence to support professional development. Their stories, tips and experiences, combined with Lucy’s own perceptive observations, offer a truly global perspective on how to understand, build and apply cultural intelligence.

This practical, insightful book and its invaluable lessons will help you:

• Strengthen your own cultural intelligence as a trainer, coach or educator

• Draw on adaptable stories, tips and exercises for your own practice

• Navigate training challenges and opportunities with cultural intelligence

• Amplify your impact as a more inclusive and internationally effective practitioner

In these pages you’ll find ideas, tools and inspiration to support your work, whether you’re new to cultural intelligence or a seasoned facilitator. If you are curious and have the desire to keep enhancing how you contribute to the development of others, this will undoubtedly become a go-to resource.

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