His Master’s Voice

The incredible true story of one man’s journey to the top of the world’s most successful record store. 

 

 

His Master’s Voice is the inspiring true story of Brian McLaughlin’s 38-year career rising through the ranks at iconic record store HMV, and the personal journey that saw him become one of the most successful business leaders in the UK.

With no topic off the table, Brian intimately details his turbulent childhood and the journey that took him from a shop floor assistant with a passion for music, to the MD of a brand that redefined the high street and revolutionised the way millions experienced music.

During his time as MD, HMV became the most profitable and most successful music retailer in the world, with over one million customers visiting an HMV store each week during its peak. The chain of stores defined multiple decades of music exploration, rewrote the rulebook for retail and changed the record industry forever, turning the once humble record store into a cultural phenomenon.

Throughout His Master’s Voice, Brian speaks openly and honestly about his life, career and success – providing a refreshing tell-all account of how he built up a business in the face of adversity, the role luck has played in his life, and the work that went into the brand’s unforgettable ascent to the top.

There are tales of loss and broken family ties, industry-changing moments, boardroom showdowns, big brand rivalries, and battles against all odds, with the books’ pages packed full of incomparable life lessons and insider secrets that are being shared for the very first time.

Pages: 272

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.