Breaking Bad News

A Pocket Guide for Nursing and Health Care
Breaking bad news is a common cause of anxiety for healthcare professionals. This book introduces the SUPPORTS model of guidance to help healthcare professionals deliver bad news well.
Breaking bad news is a common cause of anxiety for healthcare professionals. This book is a handy pocket-sized guide that will help you fulfil this difficult task as well as possible.

This book will introduce you to a new model and mnemonic:
S Set the scene
U Understand your patient’s perspective
P Prepare your patient
P Pass on the information
O Observe silence
R Respect and respond to emotion
T Time for questions and clarification
S Summary and close

Written by an experienced lecturer in palliative care, with input provided by current healthcare students and with space for your own notes, this guidance is produced with you in mind – and you can carry it with you at all times.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK as soon as stock is available.
• UK mainland orders typically arrive within 3-7 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 30 working days

View our full delivery infomation here.