Reducing Risk in Health and Social Care

Towards Outstanding Teams and Services
Regulation of health and social care services is moving towards more risk-based inspections that focus on safety of services. Reducing Risk in Health and Social Care explores what a culture of safety looks like, why it matters and how to achieve it.
The Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the 'five questions' that inspectors use (are services safe, effective, caring, responsive and well-led?).Written by a senior CQC inspector, Reducing Risk in Health and Social Care takes a close-up look at the 'are they safe?' aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigation of everyday risks for the service type. The CQC has introduced a new approach involving 'quality statements', with a greater focus on risk, and this will be the first book to include the new standards. Drawing on her extensive experience, Terri Salt sets readers on the path towards excellence by sharing examples of what works in other services, best practice, and key aspects of the CQC published guidance.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
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International Delivery:

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• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

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