Creating Experience Value in Tourism

This new edition incorporates studies carried out since the first edition published, as well as including and expanding key areas such as stakeholder perspective and concretion, the role of the experience setting in creating experience, and the connection between co-creation and subjective wellbeing.
Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: - Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; - Provides a new chapter addressing value creation and resource configuration; - Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; - Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

Contributor: Lena Mossberg (Contributions by), Young-Sook Lee (Contributions by), Muzaffer Uysal (Edited by), Ann Heidi Hansen (Contributions by), M. Joseph Sirgy (Contributions by), Dong-Jin Lee (Contributions by), Peter Björk (Contributions by), Kay Roach (Contributions by), Frederic Dimanche (Contributions by), Xiaojuan Yu (Contributions by), Bruce Prideaux (Contributions by), Vincent Magnini (Contributions by), Grace B Yu (Contributions by), Nina K Prebensen (Edited by), Levent Altinay (Contributions by), Robert Harrington (Contributions by), Prakash Chathoth (Contributions by), Tor Korneliussen (Contributions by), Zvi Schwartz (Contributions by), Line Mathisen (Contributions by), Haywantee Ramkissoon (Contributions by), Eric Chan (Contributions by), Fevzi Okumus (Contributions by), Joseph S Chen (Edited by), Monica Hanefors (Contributions by), Lidia Andrades Caldito (Contributions by), Gerardo R Ungson (Contributions by), Tove I. Dahl (Contributions by)

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