Meltdown

Why Our Systems Fail and What We Can Do About It
A ground-breaking big-ideas book exploring failure in business, government, and life - from the winners of the 2015 Financial Times/McKinsey Bracken-Bower prize.

A Financial Times Business BOOK OF THE YEAR

AN INSIDE LOOK AT THE HORIZON POST OFFICE SCANDAL

'Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be.' - Charles Duhigg, author of The Power of Habit

An accidental overdose in a state-of-the-art hospital.

The Starbucks publicity stunt that spectacularly backfired.

The mix-up at the 2017 Oscars ceremony.

As technology rapidly advances, it brings with it an explosion of complexity that can trip us up. Meltdown uses real-life examples to reveal how errors in thinking, perception, and design lie behind both our everyday mistakes and our most terrifying disasters. It reveals how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. This eye-opening book will change the way you see our complex world - and your place within it.

'Essential reading' Martin Ford, bestselling author of Rise of the Robots

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.