The First Four Words

A Fresh Approach to Starting Conversations With Ease and Confidence

Struggling to start difficult conversations at work or home? The First Four Words provides a simple, powerful solution to overcoming avoidance and awkwardness. Leadership coach and attorney Tucker Miller draws from decades of experience helping executives, teams, and families communicate with clarity and compassion.

This practical guide reveals how just four thoughtfully chosen words can spark transformative dialogues. Miller mixes research, real-world examples, and actionable phrases tailored to any relationship quandary or communication style. Whether you’re an introvert facing a networking event, a manager delivering constructive feedback, or a parent smoothing family tensions, The First Four Words equips you to initiate discussions with ease.

Learn the common excuses we use to shy away from crucial conversations and how to get out of your own way. Discover the four essential talks leaders must have with their teams around performance, conduct, support, and feedback. Dissect the behaviors that build trust, like walking the talk and apologizing sincerely. Access four-word prompts to reach consensus amidst conflict, offer encouragement, navigate gatherings, respond to grief, and more.

Brimming with empathy, wisdom, and a dash of humor, The First Four Words makes communication accessible. Miller argues brevity and courage are the keys to understanding. Her book will empower you to transform the conversations you avoid into opportunities to solve problems, deepen relationships, and create the life you want. Whether at work or home, now you can speak up skillfully by starting simple.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.