Relentless Caring

If You Don't Give a Damn, Don't Expect Anyone Else To
Relentless Caring details an approach to leadership focused on the well-being of others.By following its step-by-step guide to delivering kindness every day at all levels of your organisation and to all your customers, you will earn dedicated employees, repeat customers - and, ultimately, profitability.
As founder and executive chairman of MarineMax (NYSE: HZO) and with kindness as his True North, author William H. McGill Jr. helped transform the company from a disparate group of boat dealers into a highly profitable $2 billion global conglomerate. In Relentless Caring, McGill shares what he’s learned about how to truly care about others 24/7 and generate solid profits at the same time. Readers will learn:Why having the right people in the right jobs matters, How to find and take care of your people and their families, including providing high-quality, low-cost health care, Why long-term thinking is essential for success, Why persistence, consistency, and risk are essential, too, Why investing in basic tools like personality profiling and a structured hiring and promotions system contribute to making the right decisions Relentless Caring is a practical playbook for “managing from the heart” - tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organisation even in the most challenging economic circumstances.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.