35 Things Every Fire Officer Must Know and Do

Targeted at fire service leaders, this guide blends practical strategies and real-world examples for building trust, resolving conflicts, and managing performance. It offers actionable tools to face daily challenges, empowering both new and seasoned officers to lead teams with confidence and impactful resolve.
35 Things Every Fire Officer Must Know and Do by Frank Viscuso is a must-read leadership guide for newly promoted and seasoned fire officers. This practical playbook covers essential principles for leading high-performing crews, building trust, resolving conflict, managing performance, and navigating the day-to-day realities of the fire service. Packed with real-world examples and actionable tools, it’s the ultimate resource for anyone looking to lead with confidence, integrity, and impact in one of the world’s most demanding professions.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.