Solving the People Puzzle

Cultural Intelligence and Special Operations Forces
The 21st century has brought global instability, and special operations forces are the logical force of choice for success. As a group that favours humans over hardware, it makes sense that their tool of choice is cultural intelligence. Spencer makes a convincing argument for the powerful union of the force of choice with the tool of choice.

The twenty-first century has brought the perfect storm of conditions to create substantive global instability. This contemporary operating environment (COE) is characterized by complexity, ambiguity, volatility, and constant danger. It is a human invention that requires a human solution.

Special operations forces (SOF), a group comprised of highly trained personnel with the ability to deploy rapidly and apply special skills in a variety of environments and circumstances, is the logical force of choice to achieve success in the COE. Increasing their effectiveness is cultural intelligence (CQ) – the ability to recognize the shared beliefs, values, attitudes, and behaviours of a group of people and then apply that knowledge toward a specific goal. Empowered by CQ, SOF are positioned to dominate in the COE.

Solving the People Puzzle makes a convincing argument for the powerful union of the "force of choice" with the "tool of choice." This book will inspire and inform.

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