Quality Improvement in Healthcare

A Guide for Students and Practitioners
An holistic introduction for nursing and healthcare students and professionals, this book sets out the principles, theory and methodologies required for effective service improvement, equipping the reader with practical skills to carry into their careers.

This book introduces quality improvement for anyone studying or working in healthcare. Written in clear, straightforward language, it explores quality improvement from multiple perspectives and outlines a range models and toolkits you can use in practice. Encouraging you to reflect on your role as an improver, the book equips you with the knowledge and skills you need to work through each stage of the improvement process – from troubleshooting an issue, to working with others to make an improvement, through to its evaluation.

Key features:

-          Case studies and activities help you to apply theory and methodology to your everyday role.

-          A comprehensive glossary introduces quality improvement terminology and concepts.

-          A logical four-part structure moves from the basics up, building your knowledge and understanding as you go.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.