Why Are We Yelling?

The Art of Productive Disagreement
A practical guide to having more honest and constructive arguments, featuring whimsical illustrations and real-world examples of arguments-gone-wrong.

‘This is a life-changing book. Read it three times and then give a copy to anyone you care about. It will make things better’ – Seth Godin, author of This Is Marketing

Why Are We Yelling? is Buster Benson’s essential guide to having more honest and constructive arguments.

Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address?

Now, finally, there's a solution: a new framework that frees you from the trap of unproductive conflict and pointless arguing forever.

If the threat of raised voices, emotional outbursts, and public discord makes you want to hide under the conference room table, you're not alone. Conflict, or the fear of it, can be exhausting. But as this powerful book argues, conflict doesn't have to be unpleasant. In fact, properly channeled, conflict can be the most valuable tool we have at our disposal for deepening relationships, solving problems, and coming up with new ideas.

As the mastermind behind some of the highest-performing teams at Amazon, Twitter, and Slack, Buster Benson spent decades facilitating hard conversations in stressful environments. In this book, Buster reveals the psychological underpinnings of awkward, unproductive conflict and the critical habits anyone can learn to avoid it. Armed with a deeper understanding of how arguments, you'll be able to:

* Remain confident when you're put on the spot
* Diffuse tense moments with a few strategic questions
* Facilitate creative solutions even when your team has radically different perspectives

Why Are We Yelling? will shatter your assumptions about what makes arguments productive. You'll find yourself having fewer repetitive, predictable fights once you're empowered to identify your biases, listen with an open mind, and communicate well.

‘All you need is Buster Benson. His methods are instantly actionable, [and] his writing is funny and relatable’ – Adam Grant, author of Originals

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.