The UPS Man

James E. Casey and the Creation of Modern Logistics
An unassuming leader transformed a modest messenger service into a global logistics titan that redefined retail delivery and modern supply chains. His unyielding ambition fueled innovation, fierce competition, and controversial tactics that reshaped how goods move across the world.

Longlist, FT and Standard Chartered Business Book of the Year Award 2026

How a little-known executive revolutionized the delivery business

James E. Casey was a most improbable revolutionary. Shy and soft-spoken, in his day he was all but unknown to the public at large. Drawing little attention to himself, he laid the foundation of an industry that is fundamental to the modern world economy—the industry that manages businesses' long-distance supply chains and allows consumers to obtain almost anything from anywhere with just a credit card and a couple of days' patience.

In The UPS Man, Marc Levinson provides the first-ever biography of the self-taught executive who started a bicycle messenger service in 1907 and built it into a giant of modern logistics. Casey was associated with United Parcel Service for seventy-six years, introducing innovation after innovation into the stodgiest of industries as UPS conquered the retail delivery market, then reshaped itself into the first company able to collect packages from hundreds of thousands of senders and deliver them when promised to recipients far away, and then changed itself yet again to move parcels around the globe. That more than three hundred thousand packages are delivered somewhere in the world every minute of every day is a monument to Casey's accomplishments.

While Casey was an inspiring leader, he was also a ferocious competitor and a demanding boss. Under his leadership, UPS frequently acted in ways that it prefers not to include in its corporate mythology. Some of these actions were dubious. Others were flat-out illegal. Certainly some of these actions might not make current employees proud, yet were indispensable to UPS's emergence as a powerful force in freight transportation. Drawing on previously neglected sources, The UPS Man offers a nuanced portrait of an entrepreneur and executive whose obsession with small parcels still affects our lives today.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK as soon as stock is available.
• UK mainland orders typically arrive within 3-7 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 30 working days

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