Digital Public Employment Services in Action

This book offers a comprehensive exploration of the ongoing digital transformation of public employment services (PES) – the most radical remaking of the welfare state in a generation.

As PES shift from analogue to fully digitised services, this volume bridges the gap between technology, policy and frontline service provision. It provides a well-rounded analysis of the practical opportunities and challenges posed by digital welfare, reconnecting and reconciling technical possibilities and political ambitions with what is socially necessary as welfare systems undergo radical change.

Contributor: Didier Demazière (Edited by), Ray Griffin (Edited by), Janine Leschke (Edited by), Magnus Paulsen Hansen (Edited by), Alizée Delpierre (Contributions by), Antoinette Jordan (Contributions by), Antoinette Kelly (Contributions by), Aisling Tuite (Contributions by), Aurélie Gonnet (Contributions by), Ayo Næsborg-Andersen (Contributions by), Clément Brébion (Contributions by), Maggie Müller (Contributions by), Martina Rameša (Contributions by), Órla Hayes (Contributions by), Patrick Gallagher (Contributions by), Sabina Pultz (Contributions by), Zach Roche (Contributions by), Zeta Dooly (Contributions by)

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