Street-Level Bureaucracy in Weak State Institutions

In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens everyday experience of the state.

In this book, street-level bureaucracy scholars from South Asia, sub-Saharan Africa, the Middle East, and Latin America analyse the conditions that shape frontline work and citizens´ everyday experience of the state.

Institutional factors such as political clientelism, resource scarcity, social inequality, job insecurity, and systemic corruption affect the way street-level bureaucrats enforce rules and implement policies. Inadvertently, they end up implementing inequities in citizens’ access to rights and services — despite efforts to repair organisational deficiencies and broker relations between vulnerable citizens and a distant state. This book illuminates these realities and challenges and provides unique insights into critical themes such as resource scarcities, bureaucratic corruption, control practices, and the complexities of dealing with vulnerable population groups.

Contributor: Abdul-Rahim Mohammed (Contributions by), Barbara Piotrowska (Contributions by), Izabela Szkurlat (Contributions by), Magdalena Szydłowska (Contributions by), Roberto Rocha Coelho Pires (Contributions by), Maria Paula Gomes dos Santos (Contributions by), Beatriz Brandão (Contributions by), Luiza Gomes Luz Rosa (Contributions by), Sergio Campos (Contributions by), Taly Reininger (Contributions by), Gianinna Muñoz-Arce (Contributions by), Cristóbal Villalobos (Contributions by), Mitzi Duboy Luengo (Contributions by), Elizabeth Pérez Chiqués (Contributions by), Oliver Meza (Contributions by), Anat Gofen (Contributions by), Elise Massicard (Contributions by), Subodh Wagle (Contributions by), Sneha Swami (Contributions by), Paulina Yunuén Guzmán Linares (Contributions by), Ayesha Masood (Contributions by), Ronan Jacquin (Contributions by), Rik Peeters (Edited by), Gabriela Lotta (Edited by), Fernando Nieto-Morales (Edited by)

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