Managing Crises

Expert Solutions to Everyday Challenges
Crises affect all of us. As managers, we need to identify potential crises and deal with them as best we can. We can't prevent all crises but we can avoid some and prepare for others. This title offers a practical hands-on method for looking at crises - from developing a crises audit to learning from past crises.
Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster. This book shows you how to: * Avoid a crisis entirely * Lay the groundwork for managing a crisis * Know when a crisis is imminent * Contain and resolve a crisis * Learn from each crisis you've resolved