How to Improve Your Communication Skills

How to Build Trust, Be Heard and Communicate With Confidence
Communicate effectively with employers, co-workers and colleagues with this practical guide to getting your message across to your audience, whoever they may be.

Strong communication is one of the most important skills in the workplace - and one of the easiest to get wrong. Learn how to express yourself clearly, confidently and with impact.

Whether you're giving a presentation, writing a report or managing a difficult conversation, this fully updated edition gives you the tools to build rapport, influence others and get your message across effectively. It includes a self-assessment tool to help you identify your communication style, plus practical exercises, checklists and top tips to use straight away.

With Improve Your Communication Skills, you'll feel more confident in meetings, more persuasive in your writing and better equipped to succeed in your career.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.