Making Hybrid Working Work

A Practical Guide for Business Success
Understand how to structure your organization, design work and engage your employees in a hybrid work environment to drive overall business results.

Is your hybrid working strategy designed to deliver results for both people and business?

Making Hybrid Working Work by Gary Cookson is a strategic guide for senior leaders and people executives who want to integrate hybrid working into organizational design, culture and long-term business strategy.

Drawing on the latest research, executive interviews and real-world examples from Centrica, what3words and EMIS Health, this book provides proven tools for making hybrid work a driver of performance, not a compromise. It offers a data-led framework to align workforce design, technology investment and culture-building with measurable outcomes.

You'll discover how to:
- Embed hybrid working into governance, structures and team design
- Select and implement technology that supports productivity and culture
- Use data to make informed decisions and avoid costly automation mistakes
- Prioritize performance over presence while maintaining engagement and retention

With strategic models, real-world examples and actionable insights, Making Hybrid Working Work equips senior decision-makers to lead hybrid transformation with purpose, ensuring it delivers tangible business value and competitive advantage.

Themes include: hybrid work strategy, organizational design, governance, technology investment, data-led decision making

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.