Effective Business Communication For Dummies

Make sure your voice gets heard in any situation—and learn to listen, too

Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you.

• Learn when to speak less and listen more—and how to listen actively
• Find win-win solutions, ace interviews, and handle other challenging situations
• Master global communication with international and intercultural communication tips
• Be assertive and stay on track in e-mails, letters, virtual meetings, and beyond

With Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life’s situations.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.