Concierge Confidential

The Secrets of Serving Champagne Bitches and Caviar Queens. Reveals what people really do, what they need, what they want to hide, what they will pay for (and what they won't). This title offers insider tips on how to get the service you want. Want two orchestra tickets to the latest Broadway hit? Call Fazio. Or a bathtub full of melted chocolate to impress your girlfriend? That's right. Call Fazio. He began his career as the harried assistant to an L.A. casting agent ("What do you mean Charlie Sheen called and you didn't tell me?!") and used what he learned to become a concierge at New York City's Intercontinental Hotel. In this delightful tell-all, Fazio reveals what people really do, what they "need", what they want to hide, what they will pay for (and what they won't - "Oops, I must have rolled over on the remote and it turned on the payporn. Could you take it off my bill?"). And it's all rounded out with great insider tips on how to get the service you want.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.