Dealing with Difficult Parents (School Leader Edition)

How to Model, Coach, and Support Your Teachers

This school leader’s edition of Dealing with Difficult Parents is designed to help you with the specific challenges you face as a school leader when dealing with parents. This administrator’s version shows how you, as a leader, can—and must—support and coach teachers in communicating with parents more effectively.

This school leader’s edition of Dealing with Difficult Parents is designed to help you with the specific challenges you face as a school leader when dealing with parents.

The companion teacher's edition shows your teachers and other educators how they can communicate with parents more effectively. But with this administrator’s version, you’ll learn how you, as a leader, can—and must—support and coach teachers along the way.

You’ll uncover how to:

• make sure your teachers understand the families they’re dealing with,
• help your teachers communicate effectively with parents by being positive and proactive, so problems don’t escalate to the main office,
• establish expectations for dealing with parents, so teachers understand how to be appropriate even when a parent is not,
• deal with challenging situations when the teacher is difficult or the teacher is in the wrong,
• ensure your teachers feel supported by you when they’re dealing with difficult parents, and
• help teachers become more confident and empowered in challenging situations.

With these practical books, you’ll be able to get parents on your side so they can become a positive force in your school’s success.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.