The AskA Starter Kit

How to Build and Maintain Digital Reference Services
This starter kit shows how to create an Internet-based question and answer information service for the K-12 community. It should guide the school or school system through the preliminary research of the digital reference field to the building and implementation of the system.
Does your school library have a virtual reference desk? If not, The AskA Starter Kit will help the school district or individual school create an Internet-based question and answer information service for the K-12 community. This kit will guide your school or school system through the preliminary research of the digital reference field to the building of the system, its implementation, and finally, ongoing evaluation techniques that insure continued relevancy. Each module of the starter kit describes one of the six steps of the overall process and includes statements of goals and objectives for the reader to accomplish. Information is presented through explanation and practical examples. Opportunities for interaction are highlighted at every step. Other features include a glossary, case studies, and interactive worksheets. Published by ERIC, a program administered by the National Library of Education

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.