Digitally Invisible

How the Internet Is Creating the New Underclass
Based on fieldwork across the US, this book explores the consequences of digital exclusion through the real-life narratives of individuals, communities, and businesses that lack sufficient online access. The inability of these segments of society to exploit the opportunities provided by the Internet is rapidly creating a new type of underclass.

Billions of people around the world lack internet access. No one cared until the whole world had to go online.
President Joe Biden has repeatedly said that the United States would close the digital divide under his leadership. However, the divide still affects people and communities across the country. The complex and persistent reality is that millions of residents live in digital deserts, and many more face disproportionate difficulties when it comes to getting and staying online, especially people of color, seniors, rural residents, and farmers in remote areas.
Economic and health disparities are worsening in rural communities without available internet access. Students living in urban digital deserts with little technology exposure are ill prepared to compete for emerging occupations. Even seniors struggle to navigate the aging process without access to online information and remote care.
In this book, Nicol Turner Lee, a leading expert on the American digital divide, uses personal stories from individuals around the country to show how the emerging digital underclass is navigating the spiraling online economy, while sharing their joys and hopes for an equitable and just future.
Turner Lee argues that achieving digital equity is crucial for the future of America’s global competitiveness and requires radical responses to offset the unintended consequences of increasing digitization. In the end, Digitally Invisible proposes a pathway to more equitable access to existing and emerging technologies, while encouraging readers to weigh in on this shared goal.

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