Skip to product information
1 of 2
Sold Out

Questions That Sell

Questions That Sell

Paperback

Regular price £12.91
Regular price Sale price £12.91

Join our rewards scheme and earn 39 reward points on this purchase!

Earn 39 points on this!

Sign in or Sign up!
View full details
  • Release Date: 20/03/2018
  • Barcode: 9780814438701
  • Edition: Second Edition
  • Genre: Business & Finance
  • Label: Amacom
  • Publisher: HarperCollins Focus
Questions That Sell

Questions That Sell

Second Edition

Collapsible content

DESCRIPTION

The Powerful Process for Discovering What Your Customer Really Wants. The best questions during a sales pitch that can increase the chances of a sale should come not from the customer but from YOU--the salesperson!.

If you ask the right questions, then you’ll get the sale every time.

As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal.

Top sales effectiveness expert and author Paul Cherry reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price, and increase your success rate as a result.

In Questions That Sell, Cherry shares material on how to:

  • Discover hidden customer needs and motivations
  • Reinvigorate a stale relationship
  • Soothe anxious buyers
  • Accelerate the decision process
  • Upsell and cross-sell so you no longer leave money on the table
  • Use questions to qualify prospects (without insulting them)
  • And much more

Questions That Sell is packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions. Success is yours for the asking. Smart questioning will get you there.


DELIVERY & RETURNS

UK Delivery:

  • Free delivery on all orders of £10 or more.
  • £1.49 delivery fee on orders below £10.
  • UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

  • Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

  • All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
  • UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
  • International estimated delivery times:
  • Europe & Channel Islands: 7 to 10 working days
  • USA: 7 to 15 working days
  • Rest of the World: 9 to 21 working days

View our full delivery infomation here.

  • OVER

    2 MILLION PRODUCTS

  • 60 MILLION CUSTOMERS

    ACROSS 190 COUNTRIES