Steps to the Future

Fresh Thinking on the Management of IT-Based Organizational Transformation
This work offers a choice of ways to approach IT based transformation. Its theme is the effectiveness of incremental, emergent approaches that allow individuals and organizations to generate the competencies through which transformation can be achieved.
IT solutions from the leading edge

Information technology promises much but, as many businesses arefinding, it often fails to deliver. Representing the new wave ofthinking about I.T., this thought-provoking collection assemblesleading researchers from four continents, including Dan Robey,Robert Zmud, Claudio Ciborra and Robert Benjamin. Writing with deepknowledge of both I.T. and business, they persuasively argue forthe integration of the core business unit and the I.T. function,advocate a new role for I.T. professionals, stress the importanceof managing outcomes rather than process, and provide practicalguidelines for turning new ideas into new management practices.

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