Points of Influence

A Guide to Using Personality Theory at Work
An introduction to understanding and influencing individual human behaviour in the workplace. It introduces key personality theorists and shows how each theory can help managers gain a better understanding of human behaviour and take effective action to influence behaviour.
Groups, teams, and other new ways of working together have become commonplace in today's organizations. In spite of all of these changes, one element remains the same: the basic building block of all work activities is the individual employee. Points of Influence helps coach managers, team leaders, and trainers to gain a better understanding of employee motivation and how they can influence behavior, increase their own personal self-awareness, and expand their managerial skills.

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• Rest of the World: 9 to 21 working days

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