Complex Responsive Processes in Organizations
Ralph Stacey
Learning and Knowledge Creation
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Release Date: 15/02/2001
Learning and Knowledge Creation The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in organizations and more recently, of emotional intelligence as an important management skill. This insightful book: Learning and knowledge creation are seen as qualitative processes of power relating that are emotional as well as intellectual, creative as well as destructive, enabling as well as constraining, and the result is a radical questioning of the belief that organizational knowledge is essentially codified and centralized. Instead, organizational knowledge is understood to be in the relationships between people in an organization and has to do with the qualities of those relationships.
Stacey's work examines how the 'knowledge economy' can be seen in a new light when considered from a complexity perspective. It stresses the importance of relationships as a source of, and influence on, information and knowledge creation.