The Secret Language of Work

Hyper-Helpful Scripts for Every Situation

*NEW YORK TIMES BESTSELLER*

As seen in The Financial Times Business Books of the Month

“If you work, and you talk, you need this book.” - Jefferson Fisher, bestselling author of 'The Next Conversation'

From the creator of AdviceWithErin, the ‘internet’s big sister’ for your career, comes the straight-talking guide to what to say at work—and how to say it with confidence.

You know that moment.
You’re in an interview, on a Zoom, or sitting in a meeting.
Someone says, “Tell me about yourself.”

And your mind goes blank.

What are they really asking? Why does everyone else seem to know the rules? And why didn’t anyone teach us this?

Erin McGoff is here to do just that.

In The Secret Language of Work, Erin shares her signature, customisable scripts to help you handle the moments that matter most, from interviews and salary negotiations to setting boundaries, speaking up in meetings, navigating office politics and advocating for yourself. You’ll learn exactly what to say, word for word, so you can stop second-guessing and start showing up with clarity.

Learning how to say the right words, in the right order, in the right way, at the right time, is an art that too few people are taught.

But communication is the ultimate career advantage. And it’s a skill you can learn.

With Erin’s practical advice and no-nonsense scripts, you’ll master the secret language of work, build real confidence, and create the career you deserve.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.