Be Exceptional

Master the Five Traits that Set Extraordinary People Apart

"Anyone pursuing success must read this book." —Chris Voss, author of Never Split the Difference

A master class in leadership from the world's top body language expert

From internationally bestselling author and retired FBI agent Joe Navarro, a groundbreaking look at the five powerful principles that set exceptional individuals apart

Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Be Exceptional distills a lifetime of experience into five principles that outstanding individuals live by:

Self-Mastery: To lead others, you must first demonstrate that you can lead yourself.

Observation: Apply the same techniques used by the FBI to quickly and accurately assess any situation.

Communication: Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire.

Action: Build shared purpose and lead by example.

Psychological Comfort: Discover the secret ingredient of exceptional individuals.

Be Exceptional is the culmination of Joe Navarro's decades spent analyzing human behavior, conducting more than 10,000 interviews in the field, and making high-stakes behavioral assessments. Drawing upon case studies from history, compelling firsthand accounts from Navarro's FBI career, and cutting-edge science on nonverbal communication and persuasion, this is a new type of leadership book, one that will have the power to transform for years to come.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

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