E-Commerce Assistant

Are you looking to start a career in e-commerce and online retail? Do you have a keen eye for detail and an interest in entertainment products?

Job Summary:

A fantastic opportunity if you’re looking to begin a career in e-commerce with an internationally recognised online retailer, selling over 2 million products across entertainment and home.

As an E-Commerce Assistant, you’ll support the Product Coordinators and wider E-Commerce team in the day-to-day running of the website. You’ll play a key role in ensuring products are live, accurate, and effectively merchandised across categories including music, film, video games, and books.

This is a hands-on, detail-focused role where you’ll gain exposure to product setup, on-site merchandising, email builds, and cross-team collaboration, forming a strong foundation for progression within e-commerce.

You’ll Be:

• Highly organised with strong attention to detail
• Proactive and eager to learn in a fast-paced environment
• A good communicator, able to work across teams
• Interested in entertainment products (music, film, books, games)

Essential Skills:

• Comfortable using Microsoft Excel (data entry, basic formulas, checking accuracy)
• Strong organisational and time management skills
• High level of accuracy and attention to detail
• Ability to manage multiple tasks and prioritise effectively

Preferred, but not Essential:

• Previous experience in retail or e-commerce
• Familiarity with content management systems (CMS)
• Basic understanding of product data (e.g. titles, pricing, release dates)
• Interest in digital marketing or email platforms

Key Responsibilities:

• Support Product Coordinators with product setup, ensuring accuracy of data, pricing, and release dates
• Maintain and update product listings and collections across the website
• Assist with on-site merchandising, including category pages, promotions, and featured products
• Carry out regular site checks to ensure products are live, correctly categorised, and visually consistent
• Build and schedule email campaigns using internal tools, working from templates and briefs
• Support the Customer Service team by handling basic product and website queries
• Assist with general website maintenance, including updating imagery, copy, and links
• Work collaboratively with Product, Marketing, and Customer Service teams to support key releases and promotions

Job Details:

Full-time, Office-based, Permanent position (Monday-Friday 09:00-17:30)

Location: Chiswick, London

Salary: Dependent on experience (£25k-27k)

Please note: Candidates must hold the legal right to work in the UK without requiring sponsorship, now or in the future.

About Rarewaves:

We're an award-winning online retail business, offering over 2 million products across Entertainment, Books, Collectibles, Gifts, Office categories and more. Serving customers worldwide, we operate through our website (rarewaves.com) and partnerships with Amazon, eBay, OnBuy, Walmart, Fnac, and more.