Ping

Change The Way You Think About Every Message You Send

‘Brimming with surprising insights and useful tips… the resource we need for making genuine connections’ Adam Grant, bestselling author of Think Again

How do you resolve a misunderstanding before it becomes a conflict?
How do you build influence when you're not in the room?
How do you create real connection when your team works apart?

Drawing on award-winning Professor Andrew Brodsky’s groundbreaking research, as well as real-world examples, Ping reveals:

• The hidden strengths and weaknesses of every communication channel
• When to email, message, call, meet - or let AI help
• How to make memorable virtual first impressions
• How to build trust, influence, and stronger relationships at a distance
• How to negotiate, persuade, and solve problems through a screen

Ping will change the way you think about every message you send.

'A must read for everyone who communicates online - in other words, everyone' Jake Knapp, co-founder of Google Meet and bestselling author of Sprint

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
• UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 21 working days

View our full delivery infomation here.