Mind Your Language

The Power of Words in Patient Care
In a time of challenging healthcare budgets, constrained time, and increasingly complex chronic conditions, harnessing the power of our words is crucial. This practical guide teaches healthcare professionals how they can use intentional, kind, and honest language in areas such as pain, ageing, and body weight for better patient outcomes.

Our words and the way we choose to use them has a profound impact on patient outcomes and trust. Leading with honesty, kindness, and patient empowerment, this practical guide encourages healthcare professions to harness the power of words to the advantage of our patients.
Many healthcare professionals are contending with factors outside of their control such as challenging budgets, constrained time, and increasingly complex and chronic conditions. Using intentional language is more important than ever, and something every healthcare professional can implement directly into their patient care.
This book guides professionals on how we can positively change our language around pain, body weight, ageing, women's and men's health, diagnoses, and disability whilst acknowledging equally important factors such as identity and cultural inclusivity.

UK Delivery:

• Free delivery on all orders of £10 or more.
• £1.49 delivery fee on orders below £10.
• UK orders are shipped via Royal Mail 2nd Class.

International Delivery:

• Flat rate delivery charges vary by country.

Dispatch and Delivery Times:

• All orders are shipped from our warehouse in Northampton, UK as soon as stock is available.
• UK mainland orders typically arrive within 3-7 working days via Royal Mail 2nd Class.
• International estimated delivery times:
• Europe & Channel Islands: 7 to 10 working days
• USA: 7 to 15 working days
• Rest of the World: 9 to 30 working days

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