{"product_id":"9781761429767-chairmans-lounge","title":"The Chairman's Lounge","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eThe inside story of how Qantas sold us out\u003cbr\u003e\u003cb\u003eFrom the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation’s favourite brands brought itself to ground.\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eWinner of the 2025 ABIA Awards, General Nonfiction Book of the Year\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eFinancial Times Best Summer Books of 2025\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFrom the must-read journalist on how power, money and influence work in this country, the full story of how one of the nation's favorite brands brought itself to ground.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eBefore Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered – in particular, the company's share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas' new brand.\u003cbr\u003e\u003cbr\u003eHow did things go so badly wrong? Why were customers at the end of the queue? And how did an increasingly autocratic Joyce constantly get his own way, with the Qantas board and with both Liberal and Labor governments, which handed out over billions in subsidies and protected lucrative flight routes from foreign competition? For the first time,  \u003ci\u003eThe Chairman's Lounge\u003c\/i\u003e  tells the full story of how one company banked the nation's loyalty and then cashed in on it.\u003cbr\u003e\u003cbr\u003eIn his celebrated Rear Window column for the  \u003ci\u003eAustralian Financial Review\u003c\/i\u003e , Joe Aston's reporting of the ethical failings of Qantas spurred the early retirement of its CEO and the resignation of its chairman. With fresh interviews and revelations, written in Aston's trademark swashbuckling style \u003ci\u003e, The Chairman's Lounge\u003c\/i\u003e  is the definitive account of how Qantas was brought to the ground and who did it. It is a parable of our times.\u003cbr\u003e\u003cbr\u003e'A masterclass in investigative journalism. A scathing, unflinching takedown of greed, delusion and a shameless abuse of power, both jaw-dropping and brilliantly incisive'\u003cbr\u003e\u003cb\u003eAdele Ferguson\u003c\/b\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":55170132902262,"sku":"9781761429767","price":10.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/stand_34831529.jpg?v=1754891852","url":"https:\/\/www.rarewaves.com\/products\/9781761429767-chairmans-lounge","provider":"Rarewaves.com","version":"1.0","type":"link"}