{"product_id":"9781637425879-key-account-rock-stars","title":"Key Account Rock Stars","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eRaising Your Volume by Lowering Your Decibels\u003cbr\u003eReveals the secrets of how to successfully engage with customers and how to become organizationally savvy, plus practical tools for succeeding on the job. It is written for the practitioner and takes readers through the soft sides of the job, which is exactly what is needed to succeed and achieve career fulfillment.\u003cbr\u003e\u003cb\u003e\u003ci\u003eKey Account Rock Stars: Raising Your Volume by Lowering Your Decibels\u003c\/i\u003e brings fresh new thoughts to the topic of Key Account Management.\u003c\/b\u003e\u003cp\u003eThis book reveals the secrets of how to successfully engage with customers and how to become organizationally savvy, plus practical tools for succeeding on the job. It is written for the practitioner and takes readers through the soft sides of the job, which is exactly what is needed to succeed and achieve career fulfillment.\u003c\/p\u003e\n\u003cp\u003eAccount managers must keep the relationship fresh, with creative ways to add value to the customers so customers remain genuinely satisfied with the relationship. Losing a customer will always be a burden on the individual Key Account Manager, whatever the reason for the loss.\u003c\/p\u003e\n\u003cp\u003eReaders will\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGain awareness of what a good customer relationship looks like,\u003c\/li\u003e\n\u003cli\u003eLearn tools to solve issues and improve ways of working,\u003c\/li\u003e\n\u003cli\u003eAnd most importantly, learn how to succeed as a Key Account Manager\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eRemember, the importance of customer centricity is higher than ever. The decade long transition of the economy away from production towards services and the need to differentiate from the competition will certainly continue. \u003cb\u003eA company today that fails to engage with the customers will not succeed; the era of making a good product and trusting it to sell itself is long gone.\u003c\/b\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":55325461971318,"sku":"9781637425879","price":22.21,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_35839168_6c0bfe45-360a-4d1c-a6c2-f53704e45525.jpg?v=1756319561","url":"https:\/\/www.rarewaves.com\/products\/9781637425879-key-account-rock-stars","provider":"Rarewaves.com","version":"1.0","type":"link"}