{"product_id":"9781582706559-de-escalate","title":"De-Escalate","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eHow to Calm an Angry Person in 90 Seconds or Less\u003cbr\u003e\u003cb\u003eWritten by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, \u003ci\u003eDe-Escalate\u003c\/i\u003e gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eBased on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.\u003cbr\u003e \u003cbr\u003eWe live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. \u003ci\u003eDe-Escalate\u003c\/i\u003e provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.\u003cbr\u003e \u003cbr\u003eThe quick and effective techniques detailed in \u003ci\u003eDe-Escalate\u003c\/i\u003e will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, \u003ci\u003eDe-Escalate\u003c\/i\u003e walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":56451499393398,"sku":"9781582706559","price":13.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/stand_31806228.jpg?v=1760462765","url":"https:\/\/www.rarewaves.com\/products\/9781582706559-de-escalate","provider":"Rarewaves.com","version":"1.0","type":"link"}