{"product_id":"9781582121031-communication-and-management-skills","title":"Communication and Management Skills for the Pharmacy Technician","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eHelps pharmacy technicians to develop professional communication and management skills critical to the efficient operation of the pharmacy. This title includes dialogues demonstrating communication techniques, problem-solving tips, and coverage of key issues affecting the profession.\u003cbr\u003ePharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. \u003cem\u003eCommunication \u0026amp; Management Skills for the Pharmacy Technician\u003c\/em\u003e includes a wealth of practical information on the wide range of communication and management issues that arise in pharmacy settings. This book helps pharmacy technicians develop professional skills that are critical to the efficient operation of the pharmacy. \u003cbr\u003e\u003cbr\u003eKey Features:\u003cul\u003e\n\u003cli\u003ePractical information is presented in a clear, reader-friendly format. \u003c\/li\u003e\n\u003cli\u003eActivities and real-world examples reinforce concepts. \u003c\/li\u003e\n\u003cli\u003eIncludes discussion of key pharmacy issues and suggested readings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":55179639161206,"sku":"9781582121031","price":42.18,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_28318455.jpg?v=1737606770","url":"https:\/\/www.rarewaves.com\/products\/9781582121031-communication-and-management-skills","provider":"Rarewaves.com","version":"1.0","type":"link"}