{"product_id":"9781559388559-advances-in-services-marketing-and-management","title":"Advances in Services Marketing and Management","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003ePart of a series which offers an interdisciplinary approach to the research and practice in services, this title discusses topics that include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.\u003cbr\u003eThis title is part of a series which offers an interdisciplinary approach to the latest research and practice in services. Topics discussed in this title include the calculus of service quality and customer satisfaction and environmental and positional antecedents of management commitment to service quality.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":55211115872630,"sku":"9781559388559","price":140.02,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_28541712.jpg?v=1738244964","url":"https:\/\/www.rarewaves.com\/products\/9781559388559-advances-in-services-marketing-and-management","provider":"Rarewaves.com","version":"1.0","type":"link"}