{"product_id":"9781398620285-tech-enabled-hospitality","title":"Tech-Enabled Hospitality","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eStrategies to Elevate Guest Experience and Operational Efficiency\u003cbr\u003eUnderstand the practical steps to apply the right technological strategies for your hospitality business to ease staff and management pain points, increase efficiency and profitability and heighten the guest experience.\u003cbr\u003e\u003cb\u003eLooking to bridge the technology gap and transform your hospitality operations while preserving personal service?\u003c\/b\u003e\u003cb\u003eSHORTLISTED: \u003c\/b\u003e\u003ci\u003eBusiness Book Awards 2026 - \u003c\/i\u003e\u003ci\u003eSpecialist Business\u003c\/i\u003e\u003cb\u003e\u003ci\u003eTech-enabled Hospitality\u003c\/i\u003e\u003c\/b\u003e is a practical guide for mid-career hospitality professionals eager to develop strategies that optimize both operational efficiency and guest experience. Written by the founder of Abode Worldwide, Jessican Gillingham, this book offers proven models and actionable tools to help you implement technology solutions tailored to your business needs, driving profitability without sacrificing the human touch.You'll learn how to:- Apply technology strategically to address business pain points and enhance operations- Develop frameworks for integrating AI, IoT and virtual concierge services- Optimize revenue management, guest communications and payment processing- Balance digital innovation and sustainability with personalized service to create memorable guest experiencesPacked with practical applications and real-world examples and expert interviews with Stripe, SiteMinder and Rocco Forte, this book equips you to lead your hospitality business confidently into a tech-enabled future.  \u003cb\u003e\u003ci\u003eThemes include:\u003c\/i\u003e\u003c\/b\u003e \u003ci\u003eHospitality technology, operational efficiency, guest experience, AI in hospitality, revenue management, personalized service, career development\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":56048172368246,"sku":"9781398620285","price":32.88,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/stand_39474873.jpg?v=1769487204","url":"https:\/\/www.rarewaves.com\/products\/9781398620285-tech-enabled-hospitality","provider":"Rarewaves.com","version":"1.0","type":"link"}