{"product_id":"9781035384716-concise-introduction-to-organizational","title":"Concise Introduction to Organizational Listening","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eMaking Communication Meaningful\u003cbr\u003eOur \u003ci\u003eElgar Concise Introductions\u003c\/i\u003e are inspiring and considered. They explain the key principles in business and are expertly written by some of the world’s leading scholars. The aims of the series are two-fold: to pinpoint essential concepts of business and management, and to offer insights that stimulate critical thinking. \u003cp\u003e\u003cbr\u003e\u003cbr\u003eA pioneer in the study of organizational listening, Jim Macnamara synthesizes his extensive research and knowledge surrounding the field in this \u003ci\u003eConcise Introduction.\u003c\/i\u003e Exploring how organizations including government departments and agencies, corporations, non-government organizations and institutions listen to their constituents and stakeholders, he highlights the essential role of listening in public communication. \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eChapters summarize the theoretical foundation of organizational listening and present practical recommendations to address its challenges and opportunities. Macnamara demonstrates the tangible benefits of effective organizational listening and suggests how to adopt an 'architecture of listening' method to improve communication in organizations. \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e \u003cbr\u003eKey Features:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvides a clear and accessible overview of the field\u003c\/li\u003e\n\u003cli\u003ePresents key methods of effective organizational listening\u003c\/li\u003e\n\u003cli\u003eIdentifies case studies of crises resulting from not listening\u003c\/li\u003e\n\u003cli\u003eIncludes findings from over 30 recent studies and author’s own research\u003c\/li\u003e\n\u003cli\u003e\n\u003c\/li\u003e\n\u003cli\u003eAnalyses fundamental principles and guidelines – the 'seven canons of listening'\u003c\/li\u003e\n\u003cli\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThe \u003ci\u003eConcise Introduction to Organizational Listening\u003c\/i\u003e is a valuable resource for scholars and students of communication, business and management, public relations and communication, politics and public policy and marketing. Its practical guidance will also benefit practitioners, public policy advisers and consultants working in communication, government and policy development.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":57961479766390,"sku":"9781035384716","price":31.77,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_41514859.jpg?v=1780539296","url":"https:\/\/www.rarewaves.com\/products\/9781035384716-concise-introduction-to-organizational","provider":"Rarewaves.com","version":"1.0","type":"link"}