{"product_id":"9781035325443-digital-transformation-and-public","title":"Digital Transformation and Public Welfare Services","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eThe Opportunity, the Challenge, and the Wildcard\u003cbr\u003eIn this insightful book, John Storm Pedersen explores the consequences of the increasing digitalisation of public welfare services. With reference to the historical contexts of welfare states, Pedersen presents the seven main elements of this digital transformation and their advantages and disadvantages.\u003cbr\u003eIn this insightful book, John Storm Pedersen explores the consequences of the increasing digitalisation of public welfare services. With reference to the historical contexts of welfare states, Pedersen presents the seven main elements of this digital transformation and their advantages and disadvantages.\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003eDigital Transformation and Public Welfare Services\u003c\/i\u003e focuses on three new concepts that reflect the ways in which digital transformation is significantly altering the welfare state and public service sector. The Opportunity is based on data-driven management, enabling increased welfare to citizens and win-situations for all stakeholders. The Challenge is based on automation and a version 2.0 of New Public Management and The Wildcard replaces citizens’ physical presence with a digital presence within public service provision. Pedersen argues that societies should strive to employ the first concept, the Opportunity, as it provides a clear framework to improve welfare for all citizens, creating beneficial arrangements for stakeholders within public service provision.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThis is an important book for students and researchers of comparative social policy, digital sociology, and sociology and social policy. It will also be invaluable to professionals and policymakers working in the welfare state and public service sectors.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":56276218216822,"sku":"9781035325443","price":106.56,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/stand_36101556_cdb349c5-3bda-4244-83c4-c9e50a6c2051.jpg?v=1758145064","url":"https:\/\/www.rarewaves.com\/products\/9781035325443-digital-transformation-and-public","provider":"Rarewaves.com","version":"1.0","type":"link"}