{"product_id":"9780865718975-the-mediators-toolkit","title":"The Mediator's Toolkit","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eFormulating and Asking Questions for Successful Outcomes\u003cbr\u003e\u003cp\u003e\u003ci\u003eThe Mediator's Toolkit\u003c\/i\u003e offers an array of methods for mediators to develop the skills to formulate and ask strategic questions that shift perspectives and result in successful mediated outcomes in any context.\u003c\/p\u003e\n\u003cbr\u003e\u003cp\u003e\u003cstrong\u003e“Dives deep into the psychology of information and emotion in conflict situations . Highly recommended for facilitators and negotiators as well as mediators.” —Jennifer Beer, author of \u003cem\u003eThe Mediator’s Handbook \u003c\/em\u003eand negotiation instructor at Wharton School, University of Pennsylvania \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKnowing how to formulate and ask incisive questions to get to the core of a conflict, challenge entrenched thinking, and shift perspectives is the key to successful conflict resolution. \u003cem\u003eThe Mediator’s Toolkit \u003c\/em\u003eemploys the author’s powerful “S Questions Model” to provide readers with the skills and tools to do just that. It addresses four dimensions of successful questions for mediation: the subject matter dimension, the structure dimension, the information-seeking dimension, and the shifting thinking dimension. The toolkit clearly explains:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe theory behind each question type, including exploration of relevant neuroscience and psychology\u003c\/li\u003e\n\u003cli\u003eThe purpose of different types of questions\u003c\/li\u003e\n\u003cli\u003eHow the questions work\u003c\/li\u003e\n\u003cli\u003eWhen to use different types of questions\u003c\/li\u003e\n\u003cli\u003eHow to build and apply questions to mediation in a non-threatening way\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis essential practical guide will radically sharpen, focus, and improve the questioning skills of qualified mediators, students, lecturers, trainers, and those using questions to challenge and effect change, in any context.\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":41040008183905,"sku":"9780865718975","price":29.34,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/stand_33148486.jpg?v=1741185561","url":"https:\/\/www.rarewaves.com\/products\/9780865718975-the-mediators-toolkit","provider":"Rarewaves.com","version":"1.0","type":"link"}