{"product_id":"9780471745228-hospitality-employee-management-and-supervision","title":"Hospitality Employee Management and Supervision","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eConcepts and Practical Applications\u003cbr\u003eA practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background.\u003cbr\u003eIn many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, \u003cb\u003e\u003ci\u003eHospitality Employee Management and Supervision\u003c\/i\u003e\u003c\/b\u003e provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry.  \u003cp\u003eRather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation.\u003c\/p\u003e \u003cp\u003eEach chapter in this lively and engaging text features:\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eQuotations——Various practitioners in the hospitality industry highlight the chapter's focus\u003c\/li\u003e\n\u003cli\u003eChapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them\u003c\/li\u003e\n\u003cli\u003eHRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter\u003c\/li\u003e\n\u003cli\u003eTales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry\u003c\/li\u003e\n\u003cli\u003eEthical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry\u003c\/li\u003e\n\u003cli\u003ePractice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts\u003c\/li\u003e\n\u003cli\u003eHands-On HRM——Mini-cases based on real-world situations with discussion questions\u003c\/li\u003e\n\u003cli\u003eChapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":55183127085430,"sku":"9780471745228","price":136.7,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_26757993.jpg?v=1737644223","url":"https:\/\/www.rarewaves.com\/products\/9780471745228-hospitality-employee-management-and-supervision","provider":"Rarewaves.com","version":"1.0","type":"link"}