{"product_id":"9780201608137-the-customer-driven-company","title":"The Customer-Driven Company","description":"\u003cmeta content=\"text\/html; charset=utf-8\" http-equiv=\"Content-Type\"\u003e\u003cp\u003e\u003cspan\u003eMoving from Talk to Action\u003cbr\u003eRated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.\u003cbr\u003eRated by  Fortune  Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.\u003cbr\u003e\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Rarewaves","offers":[{"title":"Default Title","offer_id":57676754157942,"sku":"9780201608137","price":36.03,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0092\/7504\/8033\/files\/orig_26903979.jpg?v=1776177073","url":"https:\/\/www.rarewaves.com\/products\/9780201608137-the-customer-driven-company","provider":"Rarewaves.com","version":"1.0","type":"link"}